Customer Case Study
Haymarket
Haymarket is a multi-venue hospitality complex in the heart of Belfast city centre, bringing together bars, food, live music and sport, activity spaces, and private hire experiences under one destination.
At a glance
Haymarket business overview
Haymarket’s testimonial focuses on the kind of improvements that matter most in a busy multi-space hospitality setting: lower costs at the payment stage and a faster customer checkout experience.
- Business type
- Busy multi-venue hospitality destination with different spaces, group bookings, food and drink service, and high-volume customer traffic.
- Why it matters
- In a venue handling drinks, food, activities, and private events, fast payments and smooth transactions help keep service moving across the whole site.
- Operational focus
- Reducing card and transaction costs without slowing down front-of-house teams in a fast-paced, multi-space environment.
- Core Outcome
- Haymarket highlights lower fees together with faster transaction times.
For a busy Belfast venue with multiple bars, experiences, and customer touchpoints, payment speed and transaction costs both have a direct impact on margins and the overall guest experience. Haymarket’s testimonial shows the value of improving both at the same time.
“We’ve been able to decrease card and transaction fees… and decrease our transaction times…”
- Lower card and transaction fees help protect margins.
- Faster transaction times help keep service moving.
- The overall result is a smoother payment experience for both staff and customers.